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The Impact of Data Science on Customer Engagement

by TrellisPoint Marketing | Jul 9, 2020 | D365 Customer Service, Dynamics 365 Products, Tech Trends

The Impact of Data Science on Customer Engagement The Impact of Data Science on Customer Engagement Regardless of the industry, today’s businesses are dealing with an increasingly digital customer base. The current global health crisis has led to the growth of...

Top 5 New Features in Dynamics 365 for Customer Service

by TrellisPoint Marketing | Jun 10, 2020 | D365 Customer Service, Release Information

Top Features in Dynamics 365 for Customer Service Top 5 New Features in Dynamics 365 Customer Service Over the past few weeks, many new updates were made available in Dynamics 365 Customer Service for Release Wave 1. We’ve picked a few that we think will have the...

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