Microsoft officially announced that current Project Service Automation (PSA) software within Dynamics 365 will transition to a new app called Project Operations. The new app combines the capabilities of PSA, MS Project, and Dynamics 365 Finance into a single [...]
We all know that CRM systems are a wonderful asset to your company’s operations. They help you stay connected to customers, streamline processes, and improve profitability. Many businesses struggle with ongoing support and maintenance for Dynamics 365, but fail to consider outsourcing CRM administration services as a cost-effective option. CRM systems, like Dynamics [...]
Microsoft Dynamics 365 or Salesforce: Which is the right choice for your business? Salesforce and Microsoft Dynamics 365 are two of the market’s leading CRM solutions—and the two our team is most frequently asked about. We [...]
Over the past few weeks, many new updates were made available in Dynamics 365 Customer Service for Release Wave 1. We’ve picked a few that we think will have the biggest impact on your business to highlight in this [...]