Dynamics 365 CRM Support Plans are Now Available!
We’ve recently launched CRM Support Packagess offering that allows our Customers and other businesses using Dynamics 365 for Sales, Customer Service, Field Service along with custom Power Platform built application, to contract with TrellisPoint to provide support.
Is an annual contract required: Yes
What type of CRM Support is included?
- Ad-hoc requests for new fields, workflows, views and dashboards
- Training and documentation for D365 CE application and processes
- In-depth analysis and resolution of issues when classified as a defect
- Maintain integrations with related applications and customizations
- Packages can be tailored to include tasks such monitoring CRM data usage, managing Dynamics 365 version updates, managing email integration tools and workflows, and running system jobs on a regular basis.
What should I do if I am interested? Please contact us for a free support assessment. The support assessment is used to understand the current specificiations of your system, use cases, and support needs.