Dynamics 365 Field Service combines workflow automation, scheduling algorithms, and mobility to set up mobile technicians for success when they're onsite with customers. D365 Field Service offers a range of capabilities, including work order management, resource scheduling, and asset management that can help you optimize your operations.
D365 Field Service will also allow you to organize and track the resolution of customer issues, communicate accurate arrival times to customers, provide accurate account and equipment history to field technicians, keep customers updated on the status of their service calls, and schedule onsite visits at the convenience of the customer.
