Dynamics 365 Customer Service
Dynamics 365 Customer Service empowers your team with features that improve productivity and enable proactive customer touchpoints.
Make agents work effortless
Maximize agent productivity and focus on delivering quality service with AI-powered agent assist and collaboration tools
Enable intelligent self-service
Help customers get answers quickly with AI-powered virtual agents and knowledge base portals
Close cases faster
Enable scale through automation of repeatable tasks and resolve customer needs quickly and easily.