Strategic Growth Consulting with Microsoft Technologies

Why is Everyone Talking About Dynamics 365 Customer Insights?

Dynamics 365 Customer Insights has rapidly become one of the most talked-about tools in the marketing automation landscape. So, why is everyone suddenly buzzing about it? Microsoft has transformed the way businesses manage customer engagement by combining powerful data-driven insights, real-time marketing capabilities, and AI-powered automation, all under a single unified platform.

5 Signs You Need to Upgrade Your CRM & Resources to Help

Customer Relationship Management (CRM) tools are supposed to fuel your business growth, not stand in its way. However, many organizations find themselves stuck with CRM systems that struggle under increased data, leave users frustrated, or can’t integrate with essential software. According to Gartner, 52% of companies revisit their CRM options every few years, often due to scalability and integration concerns. 

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The Hidden Costs of an Underperforming CRM & Possible Solutions

Even if your CRM isn’t decades old, it can still become a bottleneck if it’s missing advanced analytics, lacks AI-driven workflows, or doesn’t fully support cross-team collaboration. Left unaddressed, these issues can cause what we call “Ungrowth”, a reversal of momentum where inefficiencies and data silos actively erode your market position.

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AI Adoption Isn't a Choice Anymore - It’s a Competitive Advantages

The rapid advancement of artificial intelligence (AI) has fundamentally shifted the landscape for businesses across industries. Today, AI is not just an optional add-on—it's an essential component for staying competitive. Companies that have already embraced AI are witnessing significant gains in efficiency, customer engagement, and overall business agility, and Copilot is at the forefront of this transformation.

Organizational AI Readiness: 6 Steps to Success

Remember the Palm Pilot? Or Google Glass? These once-hyped technologies promised to revolutionize everyday life, only to join bag phones and floppy disks as distant memories.

But Artificial Intelligence (AI) is not another fleeting fad - it’s different. AI is the future of business, and companies that aren't prepared to channel its power risk being left behind.

Secrets to Better Business Process Management

Keeping business processes relevant and up to date can feel like a futile battle.

Sure, your technology, product, or idea may be brilliant, but relying on manual production scheduling (we see those whiteboards!), order tracking via emails and paper forms, and other traditional, labor-intensive workflows is not merely time-consuming—it puts your company at risk!

4 Critical Steps for Rolling Out AI and Dynamics Copilot for Business

“It’s time,” you say.

You’ve heard about the groundbreaking advantages of Artificial Intelligence (AI) and the increased efficiencies and productivity organizations are seeing from its integration: optimized operations, enhanced customer experiences, and greater employee empowerment.

Your company is already using Microsoft Dynamics 365, and you know the AI benefits of Copilot could be transformational with organization-wide implementation.

Enterprise Digital Transformation | Improve Organizational Agility

In today's fast-paced business marketplace where technology advances quickly and customer demands grow, organizations confront an urgent need to start on digital transformation journeys. This critical transition toward digitalization is more than merely embracing the newest technological trends; it is about radically altering how organizations operate, compete, and generate value in the digital age. Enterprise digital transformation is a systematic overhaul of processes, systems, and culture to successfully use the full potential of digital technology.

What is Ungrowth? | Definition & Why it Sucks

TrellisPoint coined the word Ungrowth because there didn’t seem to be a word that adequately described the pain and discomfort the companies we work with experience when their growth trajectory takes a turn for the worse. There are many attempts at describing what our clients used to experience when we first met them like, tech debt, obsolescence, legacy systems, inefficiency, frustration, scalability issues, employee and client retention problems, and many others. However, none of those terms or phrases are all-encompassing enough to explain the anguish that Ungrowth brings to any organization. The scariest part of all is that many companies have Ungrowth lurking in the halls of their organization, but they cannot quite find it. They know it’s there because many of their key performance indicators tell them it is indeed there, but they do not even know where to begin. 

Dynamics 365 Copilot for Sales Licensing Explained 2024

You can’t go far today without hearing about Artificial Intelligence, or AI, but this time, it is more than just a buzzword. AI solutions offer genuine advantages for businesses, and Microsoft is at the head of the revolution with its Dynamics 365 Copilot package. 

However, as with any new technology, it can be difficult to know where to begin with it all, so this guide will take you through the options available to take advantage of Microsoft Copilot and how to get Copilot for Sales in the most effective and efficient way possible. 

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