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Oct 19, 2022 12:03:00 AM
Microsoft Dynamics 365 for Field Service is transforming the way in which organizations manage their representatives in the field and, more importantly, offer customers a harmonious service experience from the initial inquiry to service completion. The innovative end-to-end technology of Field Service allows companies to do more with less staff, maintain a competitive advantage, and cut costs of mobile servitization.
Field Service builds on the already powerful platform of Dynamics for Customer Engagement (CE) by introducing a comprehensive service solution comprised of new entities, dashboards, workflow automation, scheduling algorithms, and even a companion mobile application for those in the field. In addition to the components included in Field Service, organizations can also incorporate current Dynamics customizations – like custom fields, views, and entities – into the Field Service application. With the breadth of configurations available, Field Service is perfectly tailored to increase ROI for businesses across all industries and specializations, including:
Adapting to new technology and shifts in customer interaction is vital to stay competitive in today’s markets. Dynamics 365 for Field Service offers cutting-edge technology for the price of a standard software package, which ensures organizations of any size can utilize the expansive functionality with the familiar look and feel they have grown accustomed to Dynamics 365. Some of the most exciting features of Field Service include:
With so many great features and technology, is Field Service the right solution for your organization? Contact the CRM experts at TrellisPoint to schedule a consultation and find out how you can:
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