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D365 Customer Service

Microsoft Dynamics 365 Sales SMS Texting

Send Text Messages Directly from Microsoft Dynamics 365

In today's fast-paced business environment, it's more important than ever to be able to communicate with customers quickly and efficiently. One way...

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4 NEW TEAMS FEATURES ADDED TO D365

4 New Teams Features Added to D365

4 Microsoft Teams Features Added to Dynamics 365 Microsoft continues to improve the interoperability between it’s Dynamics 365 platform and Microsoft...

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Release Wave 1 Overview for D365 Users

Release Wave 1 Overview for D365 Users

Release Wave 1 Updates for Dynamics 365 Users Within the first release of 2022, you’ll see that Microsoft’s focus is on simplifying and streamlining...

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A QUICK OVERVIEW OF MICROSOFT DYNAMICS

A Quick Overview of Microsoft Dynamics

There’s nothing more fulfilling than seeing your business grow. To accomplish this, it’s important to maintain your current client base while at the...

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AN INTRODUCTION TO MICROSOFT DYNAMICS 365

An Introduction to Microsoft Dynamics 365

We’re all familiar with Microsoft Word, Excel, and Outlook. The Microsoft brand comes with worldwide recognition because of the adoption of such...

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Takeaways from the Business Applications Summit

Takeaways from the Business Applications Summit

Microsoft Business Applications Summit is a digital event experience that helps Microsoft users and partners turn data into action through...

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The Impact of Data Science on Customer Engagement

The Impact of Data Science on Customer Engagement

Regardless of the industry, today’s businesses are dealing with an increasingly digital customer base. The current global health crisis has led to...

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Top 5 New Features in Dynamics 365 Customer Service

Top 5 New Features in Dynamics 365 Customer Service

Top Features in Dynamics 365 for Customer Service Over the past few weeks, many new updates were made available in Dynamics 365 Customer Service for...

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