Customer Support Portal Update
Password change tutorial for existing Support Portal users

STEP 1
click here to access the support Portal on TrellisPoint.com.
Tip: Once you are on the support portal, bookmark it using CTRL D for easy access.

STEP 2
At the new login prompt, click “Forgot your password?”.

STEP 3
enter your email address and click “send verification code”.

STEP 4
check your email for the verification code.
Once the code has been received, input the code into the verification code box and click “Verify code”, then click “Continue”.
