Customer Support Portal Update

Password change tutorial for existing Support Portal users

 

STEP 1

click here to access the support Portal on TrellisPoint.com.

Tip: Once you are on the support portal, bookmark it using CTRL D for easy access.

Support Center
 

STEP 2

At the new login prompt, click “Forgot your password?”.

Sign In
 

STEP 3

enter your email address and click “send verification code”.

3-Sign-In-Email
 

STEP 4

check your email for the verification code.

Once the code has been received, input the code into the verification code box and click “Verify code”, then click “Continue”.

4-Sign-In-Verification
 

STEP 5

enter your new password, then click “Continue”.

5-Sign-In-Confirm-Password

STEP 6

After clicking “Continue”, you will be redirected to your profile in the portal. From this point forward, you can login to the portal using your email and password that you reset.

 

Questions?

 

Contact our Team