Dynamics 365 Customer Service
Transform your customer experience now.
Dynamics 365 Customer Service
Dynamics 365 Customer Service empowers your team with features that improve productivity and enable proactive customer touchpoints.

Dynamics 365 Customer Service Capabilities
Fully Integrated
- Native voice
- Integrated case mgmt
- Customer support timeline
Intelligent Automation
- Build in transcript and translation
- Realtime sentiment analysis
- Context driven agent suggestions
Proactive Delivery
- Embedded IoT data
- Agent alerts
- Visibility into issue history