Dynamics 365 Customer Service

Transform your customer experience now.

Dynamics 365 Customer Service

Dynamics 365 Customer Service empowers your team with features that improve productivity and enable proactive customer touchpoints.

Dynamics 365 Customer Service Capabilities

Fully Integrated

  • Native voice
  • Integrated case mgmt
  • Customer support timeline

Intelligent Automation

  • Build in transcript and translation
  • Realtime sentiment analysis
  • Context driven agent suggestions

Proactive Delivery

  • Embedded IoT data
  • Agent alerts
  • Visibility into issue history

Integrates with Customer-Facing Platforms


Website & Forms



Social Platforms

Chat Software

D365 gives your business the boost it needs to close deals and build stronger relationships, no matter your size or industry. We specialize in migrating existing platforms such as SalesForce and Infor CRM to Microsoft Dynamics 365 or helping businesses that are just getting started with CRM software.