Support for Dynamics 365, Power Platform & Copilot: 2-HR Assessment

Strengthen & Support Your Microsoft Dynamics 365, Power Platform, & Copilot Solutions with Tailored Support Offerings.

Proactive Microsoft support that aligns with your business goals

Managing Microsoft solutions effectively requires more than just troubleshooting, it requires a clear strategy for continuous growth and optimization. Our 2-hour support review helps organizations identify challenges, prioritize needs, and plan the next steps for getting the most out of Dynamics 365, Power Platform, and Copilot.

Pay-as-You-Go Support

On-demand assistance when you need it, without long-term commitments.

Prepaid Blocks

A cost-effective option for recurring needs or specialized projects.

Ongoing Support Agreement

Dedicated, proactive guidance for continuous improvement.

What are the benefits of working with TrellisPoint for support?

- Microsoft-Focused Expertise – Deep knowledge of Dynamics 365, Power Platform, and Copilot ensures tailored, high-impact solutions.
- Custom Support Plans – Flexibility to choose the level of service that fits your business needs.
- Strategic Growth Approach – We go beyond troubleshooting to ensure your technology supports long-term success.
- Proactive Guidance – Helping you stay ahead of issues, rather than just reacting to problems.
How do I know if I need a support review?

If your organization is experiencing slow system performance, adoption challenges, integration issues, or inefficiencies in Dynamics 365, Power Platform, or Copilot, a support review will help you identify root causes and provide a clear plan for resolution. Even if everything is running smoothly, this session can help uncover optimization opportunities and strategic improvements to future-proof your Microsoft investment.
What makes TrellisPoint’s support different from Microsoft’s standard support?

Unlike Microsoft’s general support, TrellisPoint provides tailored, hands-on assistance that aligns with your business goals. We do not just fix issues, we help you:
- Strategically optimize your Microsoft solutions for long-term growth.
- Identify automation and AI opportunities to streamline operations.
- Offer proactive recommendations to maximize performance and scalability.
- Provide a dedicated team that understands your business, instead of generic case-by-case support.
How much does TrellisPoint’s support cost?
What happens after I choose a support plan?

Once you select a support option, we will onboard you into our TrellisPoint Support Program, which includes:
- A dedicated point of contact for ongoing communication.
- A tailored support strategy based on your priorities.
- Access to expert guidance for troubleshooting, enhancements, and strategic planning.
- Regular check-ins (for ongoing agreements) to ensure continued success.

Our goal is not just to fix problems, but to help your business continuously improve and grow with Microsoft solutions.