Support for Dynamics 365, Power Platform & Copilot: 2-HR Assessment
Strengthen & Support Your Microsoft Dynamics 365, Power Platform, & Copilot Solutions with Tailored Support Offerings.
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Proactive Microsoft support that aligns with your business goals
Managing Microsoft solutions effectively requires more than just troubleshooting, it requires a clear strategy for continuous growth and optimization. Our 2-hour support review helps organizations identify challenges, prioritize needs, and plan the next steps for getting the most out of Dynamics 365, Power Platform, and Copilot.
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What we'll cover
- Discuss your organizational objectives and how they align with Dynamics 365, Power Platform, and Copilot capabilities.
- Examine your existing systems to identify areas needing attention or improvement.
- Develop a prioritized list of current issues and potential enhancements based on your unique requirements.
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Who should attend
This support review is designed for business and technology leaders responsible for ensuring that Dynamics 365, Power Platform, and Copilot are effectively driving business outcomes.
- IT Leaders & System Administrators
- Business Decision-Makers
- Digital Transformation & Innovation Leaders
- Microsoft Power Users & Super Users
Flexible Support Options After Your Assessment
Pay-as-You-Go Support
On-demand assistance when you need it, without long-term commitments.
Prepaid Blocks
A cost-effective option for recurring needs or specialized projects.
Ongoing Support Agreement
Dedicated, proactive guidance for continuous improvement.
Frequently Asked Questions
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What are the benefits of working with TrellisPoint for support?
- Microsoft-Focused Expertise – Deep knowledge of Dynamics 365, Power Platform, and Copilot ensures tailored, high-impact solutions.
- Custom Support Plans – Flexibility to choose the level of service that fits your business needs.
- Strategic Growth Approach – We go beyond troubleshooting to ensure your technology supports long-term success.
- Proactive Guidance – Helping you stay ahead of issues, rather than just reacting to problems. -
How do I know if I need a support review?
If your organization is experiencing slow system performance, adoption challenges, integration issues, or inefficiencies in Dynamics 365, Power Platform, or Copilot, a support review will help you identify root causes and provide a clear plan for resolution. Even if everything is running smoothly, this session can help uncover optimization opportunities and strategic improvements to future-proof your Microsoft investment.
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What makes TrellisPoint’s support different from Microsoft’s standard support?
Unlike Microsoft’s general support, TrellisPoint provides tailored, hands-on assistance that aligns with your business goals. We do not just fix issues, we help you:
- Strategically optimize your Microsoft solutions for long-term growth.
- Identify automation and AI opportunities to streamline operations.
- Offer proactive recommendations to maximize performance and scalability.
- Provide a dedicated team that understands your business, instead of generic case-by-case support. -
How much does TrellisPoint’s support cost?
The 2-hour support review is complimentary, and after that, we offer flexible pricing based on the level of support you need. Pay-as-You-Go, Prepaid Blocks, and Ongoing Support Agreements are priced based on the scope and complexity of the work required. We will provide a detailed proposal after your review to help you choose the best option.
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What happens after I choose a support plan?
Once you select a support option, we will onboard you into our TrellisPoint Support Program, which includes:
- A dedicated point of contact for ongoing communication.
- A tailored support strategy based on your priorities.
- Access to expert guidance for troubleshooting, enhancements, and strategic planning.
- Regular check-ins (for ongoing agreements) to ensure continued success.
Our goal is not just to fix problems, but to help your business continuously improve and grow with Microsoft solutions.