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The D365 Accelerators

A fixed-fee, fixed-scope path to Dynamics 365 Sales, Customer Service, or Field Service, with Copilot activated from day one. Your team is live, productive, and AI-assisted in weeks, not months.

Business team reviewing sales performance data and growth metrics using Microsoft business solutions.

Speed Without Compromise

Best-practice configuration, data migration, and training delivered in weeks. Your team works in the system, not around it.

AI Built In From Day One

Copilot is activated at launch, not bolted on later. Your team experiences AI-assisted selling, service, and dispatch from the first login.

Customize What You Actually Need

Phase 2 Evolve engagements are informed by real usage, not workshop assumptions. Every customization dollar is spent on what matters.

Not sure which Accelerator fits your team?

Phase 1D365 Accelerators

Three Accelerators. One Proven Pattern.

Each D365 Accelerator is fixed-fee, fixed-scope, and Copilot-ready on day one. Pick the one that matches where your team needs to move first. You can layer additional Accelerators later as your business grows.

Get Your Sales Team Selling, Not Waiting

A fixed-fee, fixed-scope deployment of Dynamics 365 Sales with best-practice configuration, data migration, training, and Copilot for Sales activated from day one. Your team is live, productive, and AI-assisted in weeks.

  • Pipeline visibility and deal intelligence from day one
  • Copilot for Sales: AI-generated email drafts, meeting prep, and opportunity summaries
  • AI-powered lead scoring and relationship insights

Resolve Faster. See Everything. Serve Better.

A fixed-fee deployment of Dynamics 365 Customer Service with case management, knowledge base, service-level workflows, and Copilot for Service activated to help agents resolve issues faster from the start.

  • Unified case management with AI-powered case summaries
  • Copilot for Service: draft responses, knowledge article suggestions, and real-time assist
  • AI-driven sentiment analysis and intelligent routing

Dispatch Smarter. Complete Faster. Bill Accurately.

A fixed-fee deployment of Dynamics 365 Field Service with work order management, AI-optimized scheduling, and mobile-ready field workflows with Copilot built into the technician experience.

  • AI-optimized scheduling and resource management
  • Copilot in Field Service: work order summaries and guided resolution
  • Mobile experience with AI-assisted troubleshooting for field technicians
 
After Go-Live
 
Phase 2D365 Evolve

Now That You're Live, Build What You Actually Need.

Once your team is live on a D365 Accelerator, D365 Evolve is where we keep going. It's a continuous engagement that builds the integrations, automations, and customizations that matter, based on how your team actually uses the system, not on assumptions made during a requirements workshop.

Usage-Informed

Every customization is based on real user behavior and feedback, not pre-launch guesswork.

Iterative Delivery

Work is delivered in focused sprints so you see value continuously, not all at once at the end.

Cost-Efficient

You only build what you need. No wasted budget on features that sounded good in a workshop.

Proven ROI from Microsoft Dynamics 365

Measured across organizations of all sizes and industries using Microsoft Dynamics 365, based on independent analyst research. View the Research

$16.97
Return for Every $1 Invested (Nucleus Research)
215%
ROI Over Three Years (Forrester Total Economic Impact™ Study)
7 Months
Average Payback Period (Forrester TEI™, Dynamics 365 Sales)

Ready to Get Live Fast?

D365 projects stall when scope balloons before anyone touches the system. We help you pick the right Accelerator for your team, commit to a fixed price and timeline, and get Copilot in front of your users on day one.

  • Pick the Right Accelerator for Your Team
  • Get a Clear Timeline and Fixed Price
  • Go Live in Weeks With AI Activated

Frequently Asked Questions

How is a D365 Accelerator different from a typical D365 implementation?

Traditional projects try to build everything before go-live. Accelerators deploy a proven, best-practice configuration with Copilot in weeks, then customize in Phase 2 based on how your team actually uses the system. You prove value first and spend customization budget on real needs, not guesses.

What's included in the fixed fee?

Best-practice configuration of the selected D365 product, data migration from your current system, Copilot activation and configuration, end-user and admin training, and go-live support. The exact scope is documented before you sign so there are no surprises.

Do we need Microsoft 365 and Copilot licenses first?

Yes. Most of our clients already have them. If you do not, we will help you right-size the license mix before kickoff so Copilot is ready to activate on day one.

How fast can we go live?

Most Accelerators complete in 6 to 10 weeks depending on data complexity and team size. We confirm the exact timeline in the scoping conversation.

What happens after we go live?

You move into D365 Evolve, a continuous engagement where we build the integrations, automations, and customizations your team actually needs based on real usage. Evolve is sprint-based, so you see value continuously instead of waiting for a big release.

Can we combine multiple Accelerators?

Yes. Many clients start with one (often Sales or Customer Service) and add a second Accelerator once the first team is live. Each stays fixed-fee and fixed-scope.

Where does this fit with the AI Value Engine?

The D365 Accelerator is often the best first step if you do not yet have a modern platform. Once you are live on D365 with Copilot, the AI Value Engine extends AI into specific business processes with governance and measurable ROI.