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Penny Leaver

Penny is a seasoned veteran of the tech industry holding a variety of senior roles within operations, IT, and professional services departments. Her specialty is aligning technology with business processes and working with customers to streamline usability, increase user adoption, and improve ROI of their technology purchase. In her current role, she works to understand client needs during the sales process so they have a successful CRM launch. In this article, Penny shares four highlights from Microsoft’s Wave 2 release.

D365 Customer Insights Buzz

Why is Everyone Talking About Dynamics 365 Customer Insights?

Dynamics 365 Customer Insights has rapidly become one of the most talked-about tools in the marketing automation landscape. So, why is everyone suddenly buzzing about it? Microsoft has transformed the way businesses manage customer engagement by...

Dynamics 365 Products CRM Integration News Artificial Intelligence Microsoft Copilot for Business Microsoft AI Business Processes Business Process Improvement innovation
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WHAT’S AHEAD IN WAVE 2 FOR D365 SALES

What’s Ahead in Wave 2 for D365 Sales

In just a few weeks you’ll have access to many new features and capabilities of Microsoft’s Wave 2 release for 2022. No matter how you use Dynamics...

Microsoft Teams D365 Sales
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