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Microsoft Solutions Partner 17+ Years of
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Microsoft Solutions Partner for Financial Services

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Financial Services Industry

From Fragmented Data to Confident Financial Decision-Making

TrellisPoint helps financial services firms centralize client data, automate compliance workflows, and deliver better client experiences using Microsoft Dynamics 365, Power Platform, and AI.

Why Financial Firms Work With Us

The Problems We're Actually Solving

Financial services firms operate under constant pressure from regulators, competitors, and clients who expect more. Most are managing that pressure with systems that weren't built to handle it. Here's what we hear most.

Keeping Up With Regulation

SEC, FINRA, CFPB, GDPR — the regulatory landscape never stops shifting. Manual compliance tracking creates audit risk and keeps your team buried in paperwork instead of serving clients. Power Automate and Dynamics 365 automate the tracking so your team stays ahead of it.

Retaining Clients in a Competitive Market

Financial services clients have more choices than ever. Winning them is hard; keeping them requires consistent, personalized service. Fragmented client data makes both harder. Dynamics 365 Customer Insights gives your team a complete picture of every relationship.

FinTech Disruption and Legacy Systems

Nimble FinTech competitors move faster with better digital experiences while established firms are slowed by legacy infrastructure. You don't have to replace everything to close that gap. Power Platform lets you modernize incrementally without a full rip-and-replace.

Sound familiar? Let's talk through it.

Schedule a Free Assessment
Our Credentials

Your Trusted Microsoft Partner for Financial Services

Compliance-Aware Implementation

We understand the regulatory environment financial firms operate in. Our implementations are configured with compliance tracking, audit logging, and data governance built in from day one.

Outcome-Focused Delivery

Every project ties to measurable business results. If we can't show you the value in client retention, compliance efficiency, or advisor productivity, we won't propose it.

Meet You Where You Are

Already on parts of Microsoft? Great. Still running legacy CRM or core banking software? We can work with that too. No forced migrations to get started.

Our Track Record

Proven Results That Speak for Themselves

Across manufacturing, professional services, financial services, healthcare, technology, and business services.

250+
Clients Served
300+
Biz Apps Implementations
95%
Client Retention Rate
16+
Years of Microsoft Solutions

Solution Areas

Where We Focus for Financial Services Firms

Financial services firms that modernize client management, automate compliance workflows, and centralize data consistently improve advisor productivity, reduce regulatory risk, and deepen client relationships. Here's where we help.

Give Advisors a Complete, Real-Time View of Every Client

Fragmented CRM data means advisors are working from incomplete information. We implement Dynamics 365 Sales and Customer Insights to unify client data across your organization, so every interaction is informed by the full relationship history.

  • Unified client profiles across advisory, service, and marketing
  • Personalized outreach based on portfolio events and life stages
  • Advisor performance tracking and pipeline visibility
  • Automated client follow-ups and meeting scheduling
Financial services professional in a banking or wealth management context, representing unified client relationship management

Automate Compliance Tracking and Reduce Regulatory Risk

Manual compliance processes are slow, error-prone, and expensive to audit. We configure Dynamics 365 and Power Platform to automate compliance workflows, maintain audit logs, and surface risk before it becomes a problem.

  • Automated compliance tracking for SEC, FINRA, CFPB, and GDPR
  • Built-in audit logs and document management
  • Risk assessment workflows with automated escalation
  • Custom compliance dashboards in Power Apps
Three professionals in a modern glass-walled meeting room mid-discussion, representing compliance planning and regulatory risk management

Resolve Issues Faster and Deliver Personalized Service at Scale

Client expectations have been set by consumer apps. Financial firms that meet those expectations build loyalty; those that don't lose clients to firms that do. Dynamics 365 Customer Service and Copilot for Service help your team deliver consistent, personalized support across every channel.

  • Unified service case management across channels
  • AI-suggested next best actions for service agents
  • Secure client portals via Power Pages
  • Automated routing and SLA tracking
Customer service representative in a financial services contact center supporting clients across digital and phone channels

Turn Complex Financial Data Into Clear, Actionable Insight

Financial data is abundant. Actionable insight is not. Power BI transforms raw data from across your systems into dashboards that give leadership, advisors, and compliance teams the visibility they need to make confident decisions.

  • Executive dashboards for portfolio performance and revenue
  • Compliance and risk reporting with real-time data
  • Advisor productivity and pipeline analytics
  • Cost and profitability analysis for resource allocation
Close-up of hands typing on a laptop with a coffee cup nearby, representing focused financial data analysis and reporting work

Eliminate Manual Work and Put AI Where It Creates Real Value

Financial services teams spend a significant portion of their time on work that shouldn't require human judgment: data entry, document prep, scheduling, and report generation. Copilot and Power Automate eliminate the manual work so your team can focus on clients.

  • Automated loan origination and document workflows
  • AI-generated meeting summaries and follow-up drafts via Copilot for Sales
  • Copilot Studio agents for client onboarding and routine inquiries
  • Low-code automation of compliance checks and data reconciliation
Computer hardware close-up representing intelligent automation, AI-driven workflows, and Power Platform solutions for financial services

Our Process

Your Journey, Your Way

Every engagement starts with a strategic Discover phase and grows beyond delivery. From there, you can move through our full Success Framework or jump in with one of our targeted Accelerators.

Click any card to expand it.

A free, two-hour strategic session to learn your goals and current technology landscape. We define what success looks like and kick off your Strategic Technology Roadmap.

Book your free 2-hour strategy session →

Route A TrellisPoint Success Framework

We evaluate your processes, data, and systems alongside stakeholders, then deliver a prioritized roadmap that balances quick wins with long-term scalability.

Architects translate the roadmap into a detailed implementation plan with system requirements, process flows, and proof-of-concepts. Design feeds Deliver, then iterates.

We build, test, and ship your solution, looping feedback back into Design. Delivery is not the end. We stay engaged post-launch with training, optimization, and adoption support.

Route B Accelerators Targeted, pre-built starting points for common scenarios.

A guided Dynamics 365 Sales rollout for fast time-to-value: opportunity management, pipeline reporting, and seller productivity.

Explore the Sales accelerator →

Get dispatch, work order management, and mobile technician workflows live quickly.

Explore the Field Service accelerator →

A unified omni-channel support experience: cases, knowledge, and routing tuned to your support model.

Explore the Customer Service accelerator →

Identify, prioritize, and activate AI use cases that move the needle. Pairs Copilot, agents, and Power Platform with a measurable ROI plan.

Explore the AI Value Engine →

We partner with you beyond delivery to drive adoption, optimization, and ongoing innovation as your business evolves. Once you're live, D365 Evolve picks up: an ongoing program where we design the integrations, automations, and customizations that matter, based on real usage.

Learn about D365 Evolve →

Route A is a sequenced process with a Design and Deliver cycle. Route B is a menu of accelerators you can pick from.

Client Stories

What Our Clients Say

Let's Talk

Ready to See What's Possible for Your Firm?

Tell us where you're at and where you want to be. We'll help you figure out what's worth doing and what order to do it in.

  • No sales pressure or high-pressure demos
  • We'll come with questions, not a canned slide deck
  • You'll leave with a clear picture of your options
  • Works whether you're on Microsoft today or just evaluating it

Prefer to talk? Call (888) 719-0248.

 
Frequently Asked Questions

Common Questions About Microsoft and Financial Services

If you don't see your question here, contact us and we'll walk through your specific environment.

How does TrellisPoint help financial services firms with digital transformation?

TrellisPoint specializes in Microsoft Dynamics 365, Power Platform, and AI-driven Copilot solutions to help financial services firms improve client management, regulatory compliance, data security, and automation of manual processes. Our solutions integrate with Microsoft 365, Outlook, SharePoint, and Teams, ensuring real-time data visibility and better decision-making across your organization.

Why choose Microsoft Dynamics 365 for financial services over other CRM platforms?

Unlike industry-specific financial CRMs, Dynamics 365 provides a scalable, AI-powered platform that integrates compliance tracking, risk management, and customer engagement in one system. It also connects deeply with Microsoft 365 and Power Platform, reducing data silos and improving operational efficiency without requiring a separate compliance or risk tool.

What are the biggest technology challenges facing financial services firms today?

Financial firms consistently struggle with data security, regulatory compliance, fragmented systems, and manual client onboarding. TrellisPoint addresses these by centralizing client data in Dynamics 365, automating compliance workflows with Power Automate, and improving risk visibility through Power BI dashboards.

How does TrellisPoint integrate Dynamics 365 with core banking and financial systems?

We build custom integrations with core banking platforms, wealth management software, and financial reporting tools. The goal is seamless data exchange and process automation between your existing systems and Dynamics 365, without requiring you to replace everything you already have.

Can Dynamics 365 help manage financial advisors and wealth management teams?

Yes. TrellisPoint enables financial firms to track advisor performance, automate client follow-ups, and generate AI-driven insights into portfolio growth and investment trends. Dynamics 365 Sales and Customer Insights work together to give advisors a complete picture of every client relationship.

How does TrellisPoint help financial firms maintain regulatory compliance?

We configure automated compliance tracking, audit logs, and risk assessments in Dynamics 365, helping firms stay compliant with SEC, FINRA, CFPB, and GDPR regulations. Automated workflows replace manual checks, reducing human error and the time spent preparing for audits.

How does Power Platform help financial firms reduce compliance risks?

Power Platform enables financial firms to build custom compliance tracking dashboards with Power Apps, automate regulatory reporting with Power Automate, and surface risk trends in Power BI. The result is less manual effort and a cleaner audit trail.

Can TrellisPoint help automate loan origination and underwriting processes?

Yes. Using Dynamics 365 and Power Automate, TrellisPoint helps financial firms automate loan application workflows, credit scoring processes, and document approvals. This reduces cycle time and minimizes the manual handoffs that slow origination down.

How does TrellisPoint help financial firms reduce manual processes?

We implement low-code automation using Power Automate, targeting the repetitive tasks that consume the most time: client onboarding, compliance checks, data entry, and reconciliation. Your team gets those hours back to focus on work that actually requires them.

How does TrellisPoint support adoption of new technology in financial services?

Technology adoption in regulated industries requires more than a go-live. TrellisPoint provides role-based training for financial advisors, compliance officers, and executives, uses phased rollouts to minimize disruption, and builds custom dashboards that simplify how your team interacts with new systems from day one.