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The Impact of Data Science on Customer Engagement

The Impact of Data Science on Customer Engagement

Regardless of the industry, today’s businesses are dealing with an increasingly digital customer base. The current global health crisis has led to the growth of e-Commerce purchases around the world, with eMarketer showing an 18.4% growth. And this...

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Top 5 New Features in Dynamics 365 Customer Service

Top 5 New Features in Dynamics 365 Customer Service

Top Features in Dynamics 365 for Customer Service Over the past few weeks, many new updates were made available in Dynamics 365 Customer Service for...

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What's New in D365 Release Wave 1

What's New in D365 Release Wave 1

An important licensing update, several user experience enhancements, and AI-driven forecasting capabilities round out the contents of Release Wave 1...

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5 Benefits of Credit Review Automation

5 Benefits of Credit Review Automation

While it seems a bit obvious to talk about the benefits of credit review automation, there are still many banks that haven’t adequately invested in...

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Optimizing the Commercial Lending Process for Community Banks

Optimizing the Commercial Lending Process for Community Banks

Optimizing the Commercial Lending Process for Banks Commercial lending operations are core to generating revenue for many community banks....

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How CRM Systems Can Benefit Commercial Banks

How CRM Systems Can Benefit Commercial Banks

CRM Systems & Commercial Lending While sleek websites and mobile apps with features like voice and facial recognition are typically at the forefront...

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Build PowerApps for Dynamics 365 without Coding Expertise

Build PowerApps for Dynamics 365 without Coding Expertise

What are PowerApps? Did you know you can build your own custom line of business applications to extend the capabilities of Microsoft Dynamics 365...

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D365 for Field Service: Offer Your Customers a Harmonious Experience

Harmonious Service Experiences with Dynamics 365 for Field Service Microsoft Dynamics 365 for Field Service is transforming the way in which...

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How to add Power BI dashboards to Dynamics 365: A Step-by-Step Guide

Tutorial: How to add Power BI dashboards to Microsoft Dynamics 365 Microsoft Dynamics 365 already includes a built-in dashboarding feature with...

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Move Your old CRM System to Dynamics 365 on the Microsoft Cloud, Part 2

Move Your old CRM System to Dynamics 365 on the Microsoft Cloud Part 2

CRM Migration: Part 2 In Part 1 we discussed the main components of a CRM migration including Data Model customizations, UI customizations, and the...

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